Returns & Exchanges Policy

At Otantik Home, we want you to be completely satisfied with your purchase; if an item doesn't perfectly complement your space, you can return it within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Log into your account and select the order you wish to return, or contact our customer support team with your order number.

2

Prepare the Package

Carefully pack the items in their original boxes with all protective padding to ensure they are not damaged during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing